Meta AR/VR Job | Product Experiences – Training and Production Program Manager
Job（岗位）: Product Experiences – Training and Production Program Manager
Type（岗位类型）: Marketing | Program Management
Citys（岗位城市）: Los Angeles, CA | Burlingame, CA
Date（发布日期）: 2022-1-26
Summary（岗位介绍）
The Reality Labs Product Experiences team produces experiences and demos that create product and platform evangelists – bringing consumer hardware and software to market through memorable demos and experiences. We engage individuals and communities to deliver on the promise that technology builds human connections.
We are seeking an experienced, highly motivated, detail-oriented Training and Production Program Manager to work cross-functionally to lead, execute and support demo and training programs. This program manager will join the Product Experiences team within the Reality Labs Production and Operations organization and will help lead the Training and Production for Product Experiences globally.
Qualifications（岗位要求）
5+ years of marketing project management or interactive production experience
Experience in cross-functional collaboration, organizational design and systems planning
Communication and presentation experience with proven track record of working with executive leadership
Experience with G-suite, MS Office, Keynote, Quip and other Word processing and presentation software
Experience with standard project management tools and methodologies
Experience working with a large, matrixed, global tech company, with experience in a rapidly scaling department
Description（岗位职责）
Design, develop and scale the Training Program for Product Experiences including an audit of the current training program
Develop scripts, content, and all materials for RL Product Experiences team and educational video assets that further product education
Manage the hiring & training of Product Experience and Demo Specialists
Implement processes and playbooks that help scale the Product Experiences training program globally
Manage cross-functional projects including requirements, planning, scheduling, deliverables, resourcing, cross-functional alignment, measurement, budgeting, documentation, and reporting
Work with Production and Staffing agencies to produce relevant training artefacts and curriculum modules
Communicate status, risks and mitigations to stakeholders and partners, proactively identify potential setbacks and develop mitigation plans
Availability and willingness to travel up to 30%
Additional Requirements（额外要求）
Training development or training management experience
VR and gaming experience and/or smart home technology experience
Mix of agency and in-house professional experience
Experience contributing at both strategic and operational levels
Experience initiating and driving projects to completion with minimal guidance or support
Experience with software platforms, triaging, event production, technical operations and scalability
