Meta AR/VR Job | Research Operations Program Manager, Reality Labs
Job（岗位）: Research Operations Program Manager, Reality Labs
Type（岗位类型）: Operations | Program Management, Research
Citys（岗位城市）: Remote, US | Los Angeles, CA | Burlingame, CA | New York, NY | Seattle, WA
Date（发布日期）: 2022-8-27
Summary（岗位介绍）
Research Operations Program Managers build and scale global research programs to strengthen the impact of our research teams. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable Researchers to do their most impactful work. In this role, you will define, establish, and maintain global operational and team-wide programs as well as create, manage, and scale processes to support the growing team. You’ll utilize a full range of organizational and interpersonal skills to help our talented team operate at their highest and most effective level.
The ideal candidate is entrepreneurial, comfortable navigating ambiguous situations, able to facilitate our teams’ best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. This role requires project and program management experience and broad knowledge of research’s impact on product design and development. Communication skills, stakeholder management, the ability to manage complex logistics, and an organized approach are mandatory.
Qualifications（岗位要求）
4+ years of relevant experience as a program or project manager
6+ years of experience in marketing, operations or similar field
Experience executing programs and leading them end-to-end while scaling for growth
Track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
Communication experience interacting with and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience adapting communication style to suit different audiences
Experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations
Experience being successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and experience identifying problems and proactively work towards solutions
Description（岗位职责）
Proactively identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and partner with team leadership on establishing effective team communication, information distribution, and cross-team collaboration
Define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and outcomes
Support research planning and allocation by helping track, align and forecast team budget
Manage relationships with cross-functional partners, such as Design, Legal, and Policy
Support and execute special team projects that build culture and drive clarity of purpose
Serve as a link to the Global Research Ops team, leveraging new processes or best practices when relevant and collaborating on programs specific to the team’s needs
Facilitate relationships between teams, move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress
Additional Requirements（额外要求）
Experience working cross functionally with finance and procurement teams and external vendors
6+ years of relevant experience as a program or project manager
8+ years of experience in marketing, operations or similar field
Experience working in vendor management
