Meta AR/VR Job | HW Distribution Program Manager

Job(岗位): HW Distribution Program Manager

Type(岗位类型): Operations

Citys(岗位城市): Menlo Park, CA | Burlingame, CA | Remote, US

Date(发布日期): 2021-12-22


As a Hardware Distribution Program Manager for the Metaverse Content Operations team, you will work closely with the Logistics team and members of the Metaverse Content Organization that source and manage relationships with hundreds of external developers and content creators delivering high quality VR and AR experiences to the Oculus platform. The Hardware Distribution Program Manager is responsible for executing the Program’s end-to-end operations, promoting transparency to the business by maintaining tracking documents and regular reporting practices, managing inventory, team-level allocations and assisting team members and cross-functional partners to keep hardware distribution unblocked. This role will also be responsible for identifying opportunities to create and improve processes, tools and systems in use to ship hardware domestically and internationally, partnering with cross-functional teams to plan and implement improvements. This role will work cross-functionally with Logistics, Supply Chain, Trade & Compliance, Product TPMs, Packaging, Creative and all groups under the Content Organization, directly supporting our long-term Metaverse strategy to bring high quality experiences to the Oculus platform and other emerging surfaces.


7+ years of program/project management experience in a cross-functional environment

Experience in the Logistics field, fulfillment processes and practices

Experience in Sales Operations

Experience building productive relationships with cross-functional partners

Detail-oriented, experience to identify, build and roll out processes independently and move projects to completion with quality, in a fast-paced environment

Proficient in building and documenting workflows, schedules, and trackers

Intermediate Excel skills


Own program’s end-to-end operations, acting as the go-to person for Metaverse Content Org members to get clarification on allocations and troubleshoot shipment issues with internal and external partners

Own and manage inventory for multiple types of devices and accessories, keeping accuracy on tracking documents

Own reporting on allocations per team, posting regular status updates to Metaverse Content Organization

Build Long-Range Forecasts for current and future products, in partnership with Content Ops leadership

Manage annual hardware budget, driving monthly and quarterly tie-out activities with Accounting and Finance in alignment with Metaverse Content Ops Budget Management practices

Identify opportunities and drive execution to optimize processes and improve workflows for planning, requesting and shipping hardware, improving operational excellence

Identify opportunities and partner with Tools Program Manager and cross-functional partners to improve systems integration with cross-functional workflows, proposing changes and sharing best practices with internal partners

Work closely with Logistics and Supply Chain teams to execute monthly orders against long-range forecasts, maintaining transparency on orders in flight and inventory level changes

Work with the Logistics team to ensure pipeline and execution alignment, including priority and demand gaps in the day-to-day

Additional Requirements(额外要求)

B.A. or B.S. degree

Experience with Salesforce and CRM tools

International Logistics experience

SQL and/or Tableau experience