Apple AR/VR Job | Global Change Management Sr. Manager
Job（岗位）: Global Change Management Sr. Manager
Citys（岗位城市）: Cupertino, California, United States
Date（发布日期）: 2025-2-3
Summary（岗位介绍）
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. We are here to grow Apple’s business through partnering with our enterprise, education & channel sales teams, resellers, partners and carriers.
As part of our Worldwide Sales Business Process Re-engineering (WW Sales BPR) group, the Global Change Management Manager focuses on the global adoption of an enterprise-wide platform through understanding the impact of changes on users and partners. In this leadership role, you lead Apple and external consulting resources to define and drive the strategy and direction of the change management program across regional and global teams in Apple Sales. This is a great opportunity for an experienced leader to take ownership for the end-to-end delivery of Change, drive human-centric change strategies, enablement, and adoption throughout this multi-year journey.
Qualifications（岗位要求）
Typically requires a minimum of 12+ years of experience in change management or complex organizational transformation experience
5 years of people management experience with proven track record of leading large teams to deliver large scale initiatives in a fast-paced environment with high levels of complexity and ambiguity
Experience with leading a complex organization-wide projects and initiatives with multiple partners and sales Comfortable working with ambiguity and able to thrive in an environment full of constant change
A solid understanding of organizational change and transformation, spanning org design, org efficiency, and/or change strategy
Experience in partner engagements and roll-outs.
Experience with communications and marketing approaches
Ability to make the complex more easily understood through written narrative, visuals representations and clear keynote presentations
Proven success building strong teams, solid business relationships, influencing leaders and cross-functional teams, and managing partner expectations
Bachelor’s degree
Description（岗位职责）
In this role, you will:
Navigate across multiple altitudes – from executive communication, to leadership of the change team in removing blockers, raising red-flags, and supporting key decisions
Navigate across multiple altitudes – from executive communication, to leadership of the change team in removing blockers, raising red-flags, and supporting key decisions
Coordinate translation of theories and standard methodologies into Apple context for practical application, results-based solutions, aligned to Sales priorities
Serve as a strategic counselor to key Executives and regional leaders across Apple Sales in partnership with other program leaders
Handle relationships of impacted groups to gain leadership alignment, sponsorship, and engagement in WW and Geo teams
Partner with work stream leads, global product owners, project team, supporting functions and external vendors to analyze the impact of new technology, processes and people changes
Define and craft strategy across key change areas such as; training, communication, partner engagement, readiness and adoption, change impact journeys and implement that strategy across the program and sales geos for all audiences.
Support introduction of new CRM features and functionality across Apple
Sales by assessing value, readiness, and influencing global and regional teams to deliver a human-centric solution
Leverage structured change management methodologies (e.g., PROSCI) for internal sales organization and external partner audiences
Manage Change resources to effectively provide services while containing costs, including consulting partners and an informal network of geo change managers across the globe.
Champion the Change by demonstrating ability to design, develop and champion the adoption of a complex organizational/institutional change
Build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support
Additional Requirements（额外要求）
Master’s degree preferred
Ability to navigate ambiguity in a fast-paced environment
Strong business insight and understanding of organizational challenges
Organized, with a natural inclination for both strategic and tactical planning and turn strategy into tangible deliverables.
