Meta AR/VR Job | Hardware UXR Manager
Job（岗位）: Hardware UXR Manager
Citys（岗位城市）: Burlingame, CA
At Meta Reality Labs, we are inventing the future. We are looking for an experienced Hardware UX Research Manager with research, communication and people management skills. Reality Labs is building a diverse set of devices, from head-mounted VR devices to AR glasses to the future of input and interaction – this space is ripe for research. But figuring out the right research, the appropriate involvement, and the ideal touch points is a delicate balance, especially in a process-averse culture. What makes a good candidate? Someone who has exceptional research skills, but who also understands the balance between scrappy and rigor, and ultimately how research translates into product development decisions. It’s not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across one or more of our key Reality Lab device categories.
Our researchers employ a variety of methods to accomplish our goals, including lab-based experimentation, usability testing, surveys, and field studies. We value a diverse range of perspectives and stem from many different backgrounds—geographically, culturally, educationally, philosophically. We come from industry and academia, with roots in HCI, cognitive science, perceptual psychology, industrial engineering, biomedical engineering, anthropology, and sociology, among others. You must be an experienced researcher, but also able to think creatively and develop new methodologies for emerging technologies within Reality Labs. You must be able to develop your team’s skills and foster collaborations with key partners, including hardware engineering, industrial design, system architecture, research science, marketing, and more.
Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
Bachelor’s degree or significant experience conducting UX research with meaningful business impact
Experience building and setting research strategy that connects with business strategy
18+ years of experience conducting and/or studying research post-Bachelor’s degree
5+ years of experience directly managing, coaching and developing full-time researchers
Experience directly managing across different research methodologies
Experience building teams over time through hiring, growing, and retaining high-performing researchers
Track record of translating research into business impact
Experience working with a variety of cross functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)
Manage a research team that is large in size and/or complexity.
Manage completely independently, including other managers.
Identify problems and provide solutions.
Set clear expectations and goals for individuals and the team.
Communicate clearly and effectively across all organizational levels.
Make staffing decisions based on business priorities, both short term and long term, as well as team strengths and motivation.
Adjust management style to effectively get the most out of each team member.
Shape team strategy, identifying risks and prioritizing opportunities.
Identify gaps and solutions for future growth and scale within the team or organization, including system, product, function, partnership, culture and/or organization opportunities.
Responsible for the quality of the team, including coaching, growing IC’s and managers (if applicable) and coaching under-performing team members.
Build a diverse and an inclusive environment across the team, model inclusive behaviors, and hold managers accountable.
Give clear, actionable feedback on a timely basis.
Partner with the recruiting organization to help deliver top talent.
Drive team execution, culture, and process across the Meta research community.
Become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value.
Mentor other managers (research or cross functional) at their level or below, especially coaching first time managers and those managers new to Meta Inc..
Have a point of view about strategic decisions, using insights from the team. Understand how to influence stakeholders and leaders to implement the best ideas.
PhD in Human Factors, Ergonomics, Cognitive Psychology, HCI, Industrial Engineering, Perceptual Psychology, or a related field
Experience developing and shipping consumer hardware devices (e.g., personal computing devices, wearable tech, input devices)
Experience developing AR/VR technologies