Microsoft AR/VR Job | User Researcher 2
Job（岗位）: User Researcher 2
Type（岗位类型）: Design & Creative
Citys（岗位城市）: Bellevue, United States
Date（发布日期）: 2022-1-5
Summary（岗位介绍）
The Mixed Reality Applications team is looking for a Design Researcher 2 to join our larger Design Research team under C+AI Design Studios – we are a diverse team of researchers that come from various research backgrounds that include academia and applied product design. We value collaboration and individuality in each other and are eager to share best practices and new trends with each other on a regular basis as we evolve our research practice.
The Mixed Reality team works to build the world’s most advanced Mixed Reality applications for HoloLens 2 and Mobile devices, Dynamics 365 Guides and Remote Assist. Using the Dynamics 365 platform to augment and enhance the professional lives of workers around the world, empowering them to achieve more.
Our team uses deep customer research, observation, and understanding paired with design thinking to concept, build, and ship products that will improve the way people get work done each day and help them break free from the limits of their current work environments. Mixed Reality is predicted to shape the way people will work and our mission here is to build tool grade innovative software to be used daily in the modern workplace. We are engaged with first line workers to develop heads up and hands free experiences that delivers the knowledge in context they need to tackle new challenges.
You will build a deep understanding of users, competition and market, and conduct analyses in a fast-paced, agile environment. You’ll have experience conducting a variety of analyses in different situations, from exploratory analyses to generate hypotheses, to driving UX health metrics that shape the experience. You’ll inspire change at all stages of product development by delivering exciting oral, written, and visual presentations about your findings. Your primary job as an advocate for our users is to help the product team understand what would make a user’s experiences natural, useful, and delightful.
Qualifications（岗位要求）
Qualifications
- A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience
- 3-5 years of experience conducting product design research
- Demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, benchmarks, scorecards, competitive reviews, and surveys
- Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction
- Strong leadership skills to deliver projects and customer insights within and across product teams that resulted in strong product impact
- Passion for learning new technologies and understanding the needs of users across a wide range of technical abilities
- Excellent communication and project management skills
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Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Experience with UI design best practices and agile software developmentMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Description（岗位职责）
Responsibilities
- Work closely with cross-functional product teams to develop a research strategy that includes generative and evaluative research studies, and ensure the right data is being collected to positively impact the product direction.
- Conduct a mixture of qualitative and quantitative research activities to inform product design, including but not limited to: usability studies, heuristic evaluations, interviews, surveys, user journey maps, benchmarks and personas.
- Communicate your findings in a clear, concise, and visual (when appropriate) manner to our key stakeholders on the product and design teams, and drive meaningful action based on those findings.
- Create durable research insights that align with user-centered design principles and positively impact Microsoft's product portfolio.
