Apple AR/VR Job | Accounts Receivable Analyst
Job（岗位）: Accounts Receivable Analyst
Citys（岗位城市）: Singapore, Singapore, Singapore
Date（发布日期）: 2022-9-23
Summary（岗位介绍）
Apple’s Global Business Solutions (GBS) organization is looking for an AR Analyst to join the Order to Cash team. Reporting to the Finance Manager, the successful candidate will be responsible for the AR collections activities for assigned customer receivables portfolio, safeguarding Apple in ensuring minimal AR delinquencies and maintaining proper internal controls in administering credit policies and procedures. This role also provides the opportunity for frontline interactions with customers and business partnering with upstream business teams in the orders to delivery release process, in ensuring seamless shipment execution.
Qualifications（岗位要求）
Self-starter who is motivated, adaptable and not satisfied with the status quo.
Possess excellent communications skills, ability to communicate effectively with business partner teams in problem solving and operational improvements.
Strong team player, ability to build strong business partnership, working collaboratively across teams to deliver operational excellence.
Possess strong analytical skills, business acumen and the ability to understand end-to-end business processes and connect the dots
Proficient in data analytics tools, Microsoft Office Excel and SAP.
Ability to speak different languages would be an advantage (eg. Japanese, Korean)
Description（岗位职责）
- Manage a portfolio of APAC customer accounts by ensuring timely execution of collection activities to minimize accounts delinquency.
- Maintain customer relationships through effective communication.
- Attend to customer queries around billings, claims, discrepancies and short payments.
- Provide timely updates on customer account status and call out unresolved issues to business partners for timely follow up and intervention.
- Collaborate with business teams such as Credit, Business Finance and Legal to mitigate Apple collection risk.
- Collaborate with business functions to support smooth execution of customer orders and billing.
- Understand the route-to-market, product lines, trends and business environment and their impact to AR collections.
- Meet defined department targets and metrics.
- Prepare, review and analyze management and metrics reporting.
- Align with SOX controls, company policies and procedures.
- Support/Lead project implementations or operational improvement initiatives related to areas of responsibilities assigned.
