Meta AR/VR Job | Retail Technology Program Manager | Oculus

Job(岗位): Retail Technology Program Manager | Oculus

Type(岗位类型): Sales

Citys(岗位城市): Burlingame, CA | Seattle, WA

Date(发布日期): 2022-3-21

Summary(岗位介绍)

The Reality Labs (RL) team is looking for a Retail Technology Program Manager to help design and develop high impact technologies that power the retail displays and demo devices. These programs drive trial and conversion for our Hardware at the point of sale by allowing customers to try our products. This role is responsible for executing the demo strategy of a complete product line from Meta’s RL group that are presented in all consumer facing environments including: worldwide retail and global partner events.

The Retail Demo Technology Program Manager will act as the POC for implementing Retail Demo and Display Technologies to operate cross-functionally and manage the strategic design, planning and execution of demos from prototype to End of Life. They will manage and interface with internal and external engineering resources, third party technical partners, content creators and channel marketing teams across RL organization.

Qualifications(岗位要求)

5+ years of experience in technical project/product management, or equivalent

Understanding of Hardware and Software development processes

Understand how retail devices and interactive display technologies are developed

Experience with bug and project tracking tools such as JIRA, Asana

Understand how to build and maintain project trackers for complex programs

Interpersonal skills, approachable and adaptable

Communication skills

Experience with navigating various organizational environments where culture and structure varies

Highly effective at managing conflict. Experience addressing issues between stakeholders swiftly in order to maintain a positive team spirit that is consistent with Meta values

Bachelor’s Degree

Description(岗位职责)

Design and develop demo technical requirements for RL retail demo devices and lead the product’s retail launch

Develop demo technical requirements for retail display partners globally

Create demo best practices training and documentation for developers/partners

Drive alignment between core platform/feature software roadmaps and demo software to ensure technical synergy with every demo install and update

Develop and maintain scalable retail technology solutions such as content and device management systems

Collaborate closely with Analytics teams to define KPIs, set program guidelines, develop/select the right analytics tool, review demo/display engagement metrics and build upon the data to improve the customer experiences

Execute multiple retail demo content and software updates year-round across the portfolio of products

Assist stakeholders in the evaluation, selection, and revision of retail demo content

Partner closely with the Field sales team to understand potential issues and build tech solutions that are field friendly and support fixture tech maintenance by building troubleshooting documents

Partner with regional marketing to ensure demos meet the requirements and specifications of different retailers

Build and track program budgets, develop RFI/RFQ documents to support with technology vendor selection, build supplier SOWs and serve as primary POC for technical vendors

Manage day-to-day relationships with retail technical support partners and scale the relationships accordingly

Additional Requirements(额外要求)

Approachable and adaptable skills

Excellent communication skills

Retail Technologies Experience

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