Meta AR/VR Job | Content Operations Manager

Job（岗位）: Content Operations Manager

Type（岗位类型）: Games

Citys（岗位城市）: Los Angeles, CA | Seattle, WA | Burlingame, CA

Date（发布日期）: 2021-12-15

Summary（岗位介绍）

As an Operations Manager with our Content Operations team, you will be working directly with a team of seasoned video game producers and the world’s best game studios. Based on some of the world’s most top-tier IP, we expect you to deliver triple-A titles, on-time and on-budget. Our team is responsible for managing multiple large projects in flight at any given time and you will regularly be called upon to lend your expertise in game development to the evaluation of teams and software in development; prepare and participate in project gate reviews; solve production problems in collaboration with our producers and partners; and improve internal processes and execution. Coming into this role, you will have the experience to quickly build strong partnerships across multiple internal cross-functional groups, external studios, and IP partners, instill confidence, identify gaps and strengths, and implement processes that allow us to run more efficiently as we deliver against our objectives.

Qualifications（岗位要求）

5+ years project management and/or game production experience, including at least 2 years experience with budgeting and forecasting

Significant games industry experience. Familiar with development and operations for game studios and teams

Experience helping teams improve their organizational capabilities

Solid understanding of the game development life cycle, tools and processes from pre-production through to launch and in to live services

Experience with procurement activities, issuing of purchase orders and invoice management

Experience creating processes independently and move projects to completion in a fast-paced environment

High attention to detail when documenting workflows, schedules, and trackers

Experience exhibiting a high degree of ownership and accountability, often while handling assignments and information of a confidential nature

Experience with project management tool sets and leveraging them to track projects through to launch

Experience working with third-party vendors from across a variety of service offerings: art, video production, programming, software development tools, private and public cloud, etc.

Experience with new hardware consumer launches, and familiarity in handling new types of proprietary software

Thrive in a fast-paced environment and remain focused while juggling multiple tasks and assignment

Proven interpersonal skills with emphasis on building productive and positive relationships with development team, peers and cross functional partners

Experience with VR and video games

Description（岗位职责）

Work directly with first- and second-party development teams to ensure timely delivery of large and complex projects

Help plan, track and execute projects from concept phase to live operations

Establish action plans and timelines consistent with organizational goals and objectives: monitor and hold teams accountable through influence and indirect lines of reporting

Proactively communicate with internal stakeholders in cross-functional meetings, highlighting operational risks and flagging concerns

Contribute to new processes and workflow optimizations

Interpret nuances in developer communications and disseminate sensitive and/or private information with appropriate discretion

Parse multiple sources of information and consolidate into concise summaries tailored for diverse audiences

Develop and maintain relationships with our internal teams and third-party vendors

Serve as a key point of contact for contract execution, purchase orders, supplier onboarding, and procurement for select teams within the Content Organization: field questions from developers and vendors on invoicing and payment issues

Ensure cross functional partners have the information they need through accurate Salesforce data and the enforcement of CRM best practices

Work closely with our QA management team to stay in-sync on changes to project schedules that impact releases

Additional Requirements（额外要求）

BA/BSc or equivalent

Experience with Salesforce

Proficient and familiar with ADB and Android